Bangkok, 6 January 2017 – Flood situation in Southern of Thailand forces all three airlines to cancel flight operations at Nakhon Si Thammarat Airport. All three carriers, Thai AirAsia, Nok Air and Thai Lion Air which fly to Nakhon Si Thammarat announced that they will cancel all flights to and from the airport on 6 and 7 January 2017 as the water submerged some part of airport’s runway making airplane unable to land. The Department of Airports also announced 2 days airport closure on 6 and 7 January.
Each airlines offer resolutions for effected passengers. Thai AirAsia offer a full refund for cancelled flight or change traveling date within 14 days of original departure date or change flight to near by airports in Surat Thani, Krabi or Trang with in 14 days from original schedule or transfer of the flight’s cost to a Credit Shell valid for 90 days from the original flight schedule. The airline also operates additional rescue flight to Surat Thani Airport on 6 January to assist stranded passengers at Nakhon Si Thammarat Airport.
Thai Lion Air also offer passenger a full refund or change flight within 30 days of original schedule or change flight to near by airports within the same day of original departure. The airline will also add one additional flight per day to Surat Thani Airport on 7 – 10 January.
Nok Air also cancelled all flights at Nakhon Si Thammarat and asking effected passengers to call its call center 1318 for further assistance.
UPDATED 7 January 2017 15:00 (GMT+7) – Nakhon Si Thammarat Airport announced 2 more days airport closure on 8 and 9 January. All airlines’ flight to and from Nakhon Si Thammarat will be cancelled.
UPDATED 9 January 2017 17:00 (GMT+7) – Nakhon Si Thammarat Airport announced 2 more days airport closure on 10 and 11 January. All airlines’ flight will be cancelled.
UPDATED 13 January 2017 – The Airport announced reopening from 14 January 2017 onward. Airlines also announced to resume normal schedule.